AI Builder is an add-on for the Power Platform that enables AI-powered automation within Power Apps and Power Automate. It provides prebuilt and customizable AI models for tasks like form processing, object detection, sentiment analysis, and OCR (Optical Character Recognition).
🔹 What is Included in AI Builder?
Feature | Description |
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Form Processing | Extracts data from invoices, receipts, and forms (structured/unstructured PDFs & images). |
Object Detection | Identifies and counts objects in images (useful in inventory management, defect detection, etc.). |
OCR (Text Recognition) | Extracts printed and handwritten text from documents & images. |
Business Card Reader | Captures and extracts details from business cards. |
Sentiment Analysis | Determines positive, negative, or neutral sentiment from text input. |
Category Classification | Categorizes text automatically based on trained models. |
Entity Extraction | Extracts relevant information like names, dates, or addresses from unstructured text. |
Prediction Model | Uses historical data to predict outcomes (e.g., churn rate, sales forecasting). |
Custom AI Models | Train models with your own datasets for unique business needs. |
🔹 AI Builder Pricing (2025)
AI Builder is an add-on that requires a Power Platform license (such as Power Apps Per User Plan or Power Automate Premium).
Plan | Price (Approx.) | Credits Included | Use Case |
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AI Builder Add-on (Base Plan) | ₹15,140/user/month ($500/user/month) | 1 million service credits | Basic AI functionalities for a small workload. |
Additional AI Credits | ₹1,500 ($50) per 100,000 credits | 100,000 service credits | If more processing power is needed. |
✅ Each AI Builder action (OCR, Form Processing, Sentiment Analysis, etc.) consumes service credits.
🔹 The number of credits consumed varies by model complexity and volume of data.
For high-volume AI processing, enterprises may need additional AI credits beyond the base plan.
🔹 AI Builder Use Cases in SharePoint & Power Platform
1️⃣ Automating Invoice Processing
📌 Use Case: Extracting key details (vendor name, invoice amount, due date) from invoices and storing them in SharePoint or Dataverse.
💡 Solution:
2️⃣ OCR for Scanned Documents in SharePoint
📌 Use Case: Extracting text from scanned PDFs and images stored in SharePoint.
💡 Solution:
3️⃣ Sentiment Analysis on Customer Feedback
📌 Use Case: Analyzing customer emails or chatbot interactions for sentiment.
💡 Solution:
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AI Builder – Sentiment Analysis determines if feedback is positive, neutral, or negative.
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Power Automate categorizes responses and escalates negative feedback.
4️⃣ Object Detection in Manufacturing & Inventory
📌 Use Case: Identifying missing parts or defects in a manufacturing line using images.
💡 Solution:
5️⃣ Automating Business Card Data Entry
📌 Use Case: Capturing business card data into a CRM (Dynamics 365, Salesforce).
💡 Solution:
🔹 Do You Need AI Builder?
✅ AI Builder is recommended if:
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You need AI-driven document processing, text extraction, or predictive analytics.
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You want to integrate OCR, form processing, or sentiment analysis into SharePoint, Power Apps, or Power Automate workflows.
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You are building intelligent automation for invoices, contracts, or feedback processing.
🚀 If you have Microsoft 365 E3 or E5, AI Builder is NOT included—you’ll need to purchase an AI Builder add-on separately.
AI Builder Free Credits & Availability
AI Builder provides free monthly credits for organizations with a Power Apps or Power Automate paid plan. These free credits allow limited AI model usage without purchasing an AI Builder add-on.
🔹 How Many Free AI Builder Credits Do You Get?
License Type | Free AI Builder Credits (Per Tenant, Monthly) | Availability |
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Microsoft 365 E3 / E5 | ❌ No free credits | AI Builder requires a separate license. |
Power Apps Per User Plan | ✅ 5000 credits/month | Included in standalone Power Apps Per User Plan. |
Power Automate Per User Plan | ✅ 5000 credits/month | Available with Power Automate Per User Plan. |
Power Apps Per App Plan | ✅ 375 credits/month (Per Environment) | Only for apps assigned under the Per App Plan. |
Power Automate Per Flow Plan | ✅ 5000 credits/month | Shared across all licensed flows. |
Power Platform Developer Plan | ✅ Limited free usage | Good for testing but not for production. |
📌 Note:
These free credits reset monthly and do not accumulate.
If you exceed the free credits, you’ll need to purchase additional AI Builder credits.
Microsoft 365 (E3/E5) does not include free AI Builder credits—you must have a Power Apps or Power Automate plan to access them.
🔹 What Can You Do With Free AI Builder Credits?
The free AI Builder credits are enough for basic OCR, form processing, sentiment analysis, and object detection. Here’s an estimated usage breakdown:
AI Model | Estimated Uses with 5000 Credits |
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Form Processing | ~1000 document scans per month |
OCR (Text Extraction) | ~500 images per month |
Business Card Reader | ~1500 scans per month |
Sentiment Analysis | ~3000 text analyses per month |
Object Detection | ~1000 image scans per month |
Prediction Model | ~2000 predictions per month |
📌 For large-scale AI processing, consider the AI Builder Add-on (₹15,140/month for 1M credits).
🔹 How to Check Your Free AI Builder Credits?
1️⃣ Go to Power Platform Admin Center → Power Platform Admin Center
2️⃣ Navigate to "Environments" and select your default environment
3️⃣ Click Settings → Resources → Capacity
4️⃣ Under AI Builder Capacity, check "Available AI Builder Credits"
🔹 Next Steps
If free credits are enough → Use AI Builder within the Power Apps or Power Automate plan.
If you need more credits → Purchase additional AI Builder service credits (₹1,500 for 100,000 credits).
If you only need AI Builder for development → Sign up for a free Power Platform Developer Plan